Frequently Asked Questions
❓ FAQ – Frequently Asked Questions
🔊 Can I listen to the music before purchasing?
- Yes, each track available on Metamorphosishop.Net can be previewed via streaming directly on the website.
🛒 How does the purchase process work?
- After selecting the desired tracks, you’ll receive a secure external payment link via Revolut or Monese. Once payment is completed, the music files will be sent to your email address.
📩 How long does it take to receive the files?
- Files are usually delivered within 24 hours of payment confirmation. If there are any technical delays, we’ll notify you promptly.
📁 What format will the music be delivered in?
- Tracks are sent in MP3 or WAV format, compatible with most devices and audio software.
🔄 Can I request a refund?
- No, due to the digital and personalized nature of the content. However, if the file is incorrect or damaged, we’ll resend it at no additional cost.
🔐 Is my data safe?
- Absolutely. We only collect your name and email address, which are used solely to deliver your files. We do not handle or store any financial data-payments are processed through secure external systems.
💳 What payment methods are accepted?
- Only Revolut are accepted. No other payment systems are supported.
📜 Can I use the purchased music for commercial purposes?
- No. All tracks are intended for personal use only. Any commercial use requires written permission from the rights holder.
📬 How can I contact support?
- You can reach us directly at: Email: [metamorphosis.team@ttsound.it] We aim to respond as quickly as possible, typically within 24–48 hours.